Our Customized Service for Ferrosilicon

We have exported our ferrosilicon, silicon carbide, tunsten concentrate, molybdenum concentrate and other kinds of metal alloys to over 300 enterprises all around the world. Customer service guarantee is our main goal. One of large amount products we supply is the ferrosilicon that the average annual export volume is up to 20,000 tons. The ferrosilicon is an iron alloy that composed of iron and silicon. The original materials are coke, steel scraps and quartz or silica. Because of silicon and oxygen are easily synthesized into silicon dioxide, people always use ferrosilicon as deoxidizer during steel making.

For ferrosilicon, the most favourable service for our customers is the customized service according to the our summarized reports. Not only we produce 45 ferrosilicon lump, 65 ferrosilicon lump and 72 ferrosilicon lump, but also we provide comprehensive customized service which includes pre-sale service and after-sale service.

-Pre-sale Service:

Our company's customized section in the production department is ready for the inquiries 24-7. We supply different kinds of ferrosilicons according to customers' requirements. The experienced engineers are always there to help you if you are not sure about the size or the type of ferrosilicon. Their responsibility is making your own high-quality feorrosilicon.

-After-sale Service:

Our customer service representative team is willing to receive the message or the feedback by phone call or online chat tools. If you have any concerns about the ferrosilicon’s size or purity, the representative is 24-7 for your questions. Our company provide weekly training for all of the customer service employees and strict performance assessment. 100% guarantee is our common priority.